The Company believes in speedy redressal of grievances of the users and guides its users who wish to lodge a complaint and also provide guidance on what to do in case the user is unhappy with the outcome.
After examining the matter, the Company sends a response as soon as possible;
The Company has laid down the Grievance Redressal Mechanism for the speedy disposal/ remedy of its Customer’s Complaints/ Grievance.
The Grievance Redressal Mechanism adopted, approved and laid down by the Board is available at its website “www. adfpay.com”.