Grievance Address Mechanism

Grievance Address Mechanism

The Company believes in speedy redressal of grievances of the users  and guides its users who wish to lodge a complaint and also provide guidance on what to do in case the user  is unhappy with the outcome.

After examining the matter, the Company sends a response as soon as possible;

The Company has laid down the Grievance Redressal Mechanism for the speedy disposal/ remedy of its Customer’s Complaints/ Grievance.

The Grievance Redressal Mechanism adopted, approved and laid down by the Board is available at its website “www. adfpay.com”.